Shipping & Returns

Domestic Shipping (US)

Shipping within the United States is a flat rate of $100 per jewel via FedEx Overnight with PM delivery. The purchasing customer’s signature is required on delivery.

All shipments go out on Monday, Tuesday or Wednesday only. This guarantees the jewel is never sitting in a post office or on a truck over a weekend, as the insurer does not cover jewels over a weekend. If your purchase comes through by 3 pm Central, it will go out the next shipping morning.

International Shipping

International customers: please contact me at patsy@patsycroft.com for a shipping quote. This will include next day air by FedEx and insurance on the jewel.

Domestic Returns (US)

If you are not 100% satisfied with your purchase, you may return it within 10 days of the delivery date. Simply contact me at patsy@patsycroft.com to receive an insured return shipping label.

Once I receive the jewel in its original packaging, I will inspect it for wear or damage. This takes 2 to 4 business days. Once your return is processed, the refund, excluding return shipping charges, will be credited to your original payment method. Depending on your card issuer or bank, it may take 8 to 12 business days for the amount to appear in your account.

The provided return label must be used so that your return is covered by insurance.